NewClient.US


Frequently Asked Questions

 
Q. Do I get ad responses exclusively or do other lawyers get the same ones?
A. Responses to advertising are given to one client and one client only.
 
Q. What questions are people asked?
A. We have a standard form for your field of practice however forms can be customized to ask most any qualifying question that you would like to ask.
 
Q. Where do the ad responses come from?
A. Ad responses are generated by our network of legal portals that are free for public use.  These portals are designed to help the public find legal services Nationwide.
 
Q. How do people find your network of legal portals and partner sites?
A. We do extensive advertising across thousands of search engines and other internet properties as well as optimizations for inclusion in natural search engine results.  We also receive many return and referral visitors.
 
Q. What is a "qualified" ad response?
A. There is different criteria that we establish to determine what qualifies an ad response (one that we charge for).  Examples of ad responses that are not considered billable are any contact other than those seeking information regarding legal services pertaining to your specific practice areas and regions.

For example, student inquiries, employment inquiries, sales solicitations, duplicates sent through our system, tests, prank submissions, incident occurred outside your geography, non-practice area, invalid contact info (neither email nor telephone number is correct) are examples of ad responses that we do not count.

An Example for PI, Med Mal, Workers Comp etc is we do not count:

1. No physical injury (We don't count emotional distress, someone
wanting to sue spouse for emotional abuse, a suit against a vet
for their pet's care, fly in my soup, etc...)

2. Sales solicits

3. Pranks (Someone filled out another persons info without their
knowledge, consent or desire as a prank)

4. Duplicates sent through our system, such as two different sites we
own. (Not inquiries that have previously contacted client or have
contacted also through another marketing means).

5. Tests

6. Confirmable invalid contact info (this doesn't mean the person
didn't answer the phone or failed to respond, it means their email
wasn't provided or bounced back AND any telephone information was
confirmed to be invalid.)

7. Contact is outside of geography or practice area (meaning the
injury didn't occur in your geographic region, or it was family
law, criminal defense, etc. instead of your practice area).

8. Employment inquiries.

 
Q. When do I receive the ad responses?
A. Ad responses are delivered to the email addresses that you provide us immediately upon the online form being submitted.  We also provide our clients with direct and secure database access to retrieve inquiries online.  This is especially useful in the event you are traveling or if your email happens to be interrupted.  You can also use this feature for reporting, retrieving past contacts, etc..
 
Q. Do you pre-screen the ad responses?
A. Although we set up the questions asked in such a way to minimize junk inquiries and weed out potential mistakes by the inquirer, we do not manually pre-screen contacts.  The reason for this is because we want you to receive the contact as soon as possible so you can get in touch with the people and stop them from continuing to shop your competitors for services.
 
Q. What about privacy?
A. We take the privacy of those individuals responding to your advertisements seriously.  The information collected on respondents will not be shared with anyone for any reason.  Rights to this information are exclusively yours.
 
Q. How does your service affect my current web site or marketing?
A. Not at all.  Since we do not use your web site to promote your services, our marketing for you is entirely independent of your site and other internet marketing initiatives and can also be tracked entirely separate to evaluate and compare our success.
 
Q. How long does it take to get started?
A. Just as soon as we nail down the available counties and practice areas you would like to receive, set a price per ad response for them, calculate a pre-pay deposit toward ad response and invoice you we can get started putting your information into our system.  It is very realistic to begin receiving ad responses within 24-48 hours of signing up.
 
Billing
 
Q. What type of contract or commitment do you require?
A. Currently we do not require a contract or long term commitment. We know that as long as we keep delivering quality results, you'll keep doing business with us.
 
Q. What forms of payment do you accept?
A. We currently accept checks, direct bank wire transfers and will soon accept major credit cards.
 
Q. How am I billed?
A. Each month we invoice you for the number of quality ad responses you have received to replenish your deposit. Invoices are sent by email along with statements for any past due balances.
 
Q. How much do I need to deposit to start?
A. To get started we only collect a deposit equal to an estimated 45 days ad response delivery. Once you provide us with the States, practice areas & counties you would like, we will provide you with a quote.
 
Q. How much does it cost for each ad response?
A. Several factors are taken into account when determining price per ad response.  Some of these are competitiveness, region, practice area and the volume of advertising you do with our company.  However, we price ad responses to earn your long-term business and very competetively.  Contact us for a price quote.
 
Q. How do I sign up?
A. We will email you an agreement and a series of questions that will help us to program our database.  Once we receive your affirmation, your advertising campaign will begin.



 


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